How to Find ICICI Fastag Customer ID?

ICICI FASTag is an electronic toll collection system that enables users to pay toll charges without stopping at the toll plaza. The system uses Radio Frequency Identification (RFID) technology to automatically deduct the toll amount from the user’s prepaid account linked to the FASTag. To use the ICICI FASTag, users need to have a customer ID which is a unique identification number assigned by ICICI Bank at the time of purchase. The customer ID is essential for accessing and managing the FASTag account, and it is crucial to keep it safe and easily accessible. In this article, we will discuss how to find ICICI FASTag customer ID and some tips for using the system effectively.

How to find ICICI FASTag customer ID?

Check the ICICI FASTag welcome kit or user manual:

The convoluted and intricate universe of electronic toll collection systems can seem enigmatic and daunting to the uninitiated. However, fret not, for the ICICI FASTag welcome kit, or user manual, proffers an esoteric compendium of knowledge that contains within its confines all the arcane and enigmatic minutiae that the FASTag account entails.

One of the most salient and conspicuous pieces of information contained within the labyrinthine pages of the welcome kit pertains to the customer ID. The customer ID is a veritable alphanumeric behemoth, comprising of twelve inscrutable and enigmatic digits that are usually emblazoned on the summit of the welcome kit. If one possesses the aforementioned welcome kit or user manual, then the task of ferreting out the obfuscated and mystifying customer ID is rendered facile and effortless, as it is a mere matter of perusing the pages and locating the desired code.

Check your registered mobile number or email:

If you have registered your mobile number or email address with ICICI Bank, you can retrieve your customer ID through SMS or email. To retrieve your customer ID, send an SMS. Alternatively, you can also send an email to get your customer ID.

Check ICICI Bank website or mobile app:

You can also find your ICICI FASTag customer ID by logging in to the ICICI Bank website or mobile app. Once you have logged in, go to the FASTag section and click on the “Manage FASTag” option. You will be able to view your customer ID along with other details related to your FASTag account.

Contact ICICI Bank customer care:

If you are still unable to find your customer ID, you can contact ICICI Bank customer care for assistance. You can call the toll-free number or send an email with your account details and request for the customer ID.

By following these methods, you can easily retrieve your ICICI FASTag customer ID and start using the system for hassle-free toll payments.

Tips for using ICICI FASTag

Proper installation and usage of ICICI FASTag:

It is essential to install the ICICI FASTag correctly on your vehicle and ensure that it is functioning correctly. The FASTag should be stuck on the windscreen of the vehicle, and the tag should be properly scanned at the toll plaza for the payment to be deducted automatically. It is also essential to follow the lane designated for FASTag users to avoid delays.

Importance of keeping sufficient balance in FASTag wallet:

To ensure smooth passage at toll plazas, it is crucial to keep sufficient balance in the ICICI FASTag wallet. The FASTag account can be recharged online using various modes of payment such as credit/debit card, net banking, or UPI. It is advisable to keep an eye on the balance and recharge the account before the balance goes below the minimum threshold limit.

Benefits of using ICICI FASTag:

Using the ICICI FASTag has several benefits, such as faster passage at toll plazas, no need for cash transactions, and reduction in fuel consumption due to shorter waiting time. Additionally, ICICI Bank offers cashback and other rewards for using the FASTag, which can be an added advantage for regular users.

By following these tips, users can maximize the benefits of using the ICICI FASTag and make toll payments more convenient and hassle-free.


In conclusion, the ICICI FASTag is a convenient and efficient way to make toll payments without stopping at the toll plaza. To use the ICICI FASTag, users need to have a customer ID, which can be easily retrieved using the methods mentioned above. It is essential to follow the proper installation and usage guidelines for the FASTag and keep sufficient balance in the FASTag wallet to avoid any inconvenience. Additionally, users can enjoy the benefits of using the ICICI FASTag, such as faster passage, no cash transactions, and rewards for regular usage. By using the ICICI FASTag, users can save time, money, and fuel and make toll payments a hassle-free experience.

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